Guarantee and cancellation policy

    • Our products are disposable products, and as a general rule, only initial defects are covered by the warranty.
    • If you experience any of the following problems immediately after opening the product, it may be a defective product.
      • No vapor comes out when inhaled
      • LED doesn't light up
    • Any other conditions are not covered by the warranty.

  2. Reporting initial defects:

    • If you experience any initial defects, please notify us immediately.
    • Please attach a video to help us check for initial defects.

  3. Refund Policy:

    • If an initial defect is confirmed, we will provide a refund.
    • Refunds will be made for the full amount of the product.
    • Refunds will be processed promptly after confirmation of the initial defect.

  4. cancellation policy:

    • Cancellations after an order is placed will only be accepted before the product is shipped.
    • Once an item has been shipped, it cannot be cancelled.
    • If you wish to cancel, please contact us as soon as possible.

  5. Additional notes:

    • Products cannot be returned or exchanged after use.
    • The warranty does not cover malfunctions or damage caused by misuse of the product.
    • The warranty period is two weeks from the date of arrival of the product.

If you have any questions or concerns, please feel free to contact our customer support, we will do our best to assist you and ensure your satisfaction.